Privacy Policy

1. Introduction

Snapflow ("we", "our", or "us") operates the website usesnapflow.com and the Snapflow platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We may collect the following types of information:

• Account information: email address and authentication credentials when you create an account.
• Usage data: pages visited, features used, timestamps, and interactions with the platform.
• Technical data: IP address, browser type, device information, and operating system.
• Payment information: billing details processed securely through our payment provider (Stripe). We do not store your full credit card number.
• Content data: URLs, screenshot configurations, and related metadata you provide to use the service.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Snapflow platform.
• Process transactions and send related information.
• Send administrative communications such as account confirmations, technical notices, and security alerts.
• Improve, personalize, and expand our service based on usage patterns.
• Respond to support requests and communicate with you about product updates.
• Detect and prevent fraud, abuse, and security incidents.

4. Data Sharing & Third Parties

We do not sell your personal information. We may share data with trusted third-party services solely to operate our platform:

• Supabase: authentication and database hosting.
• Stripe: payment processing.
• Vercel: application hosting and analytics.

These providers are contractually obligated to protect your data and only process it on our behalf.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Export your data in a portable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at daniel@usesnapflow.com.

8. Cookies

We use essential cookies required for authentication and session management. We do not use advertising or tracking cookies. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at daniel@usesnapflow.com.